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ServiceMaster Restore By Complete

4.8

Based on 38 reviews

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E Ay

16:52 01 May 23

I am so surprised at all these great reviews for this company and here I am writing a bad one because of the experience I had with them. Let me start by saying I chose to work with service master the day my house caught fire. It took a whole year+months for restoration, up until now the house isn't even finished yet & this happened 12/27/2021. Since the company received their last check from my insurance company it's been very hard to get ahold of the rebuild manager. Several texts were sent to him to check things that weren't done correctly / unfinished. We moved in middle/end of March 2023. We have been dealing with not having hot water for a month now first text sent 4/5/2023, his reply was that someone would come. Noone came. 4/18 sent another text about the water, reply was "Guys came twice & had no access" yet, we had no phone calls or no ring doorbell was rang to let anyone know "someone actually came". I mean who comes and doesn't knock? My 8 month pregnant sister in law stays home and said no one ever came by. Gutters were forgotten. We been getting complaints from our neighbor because the house has no gutters and all the rain water hits their windows. The flooring is already breaking and some parts are ungluing completely. The ceiling lights are faulty. 4 of them have burnt out already. There was lies with painting the walls and it resulting in being primer not actual paint.I reached out to Ronnie who has been the best contact so far (I don't even know what position he plays in this), he's been answering all my msgs and things usually get done once I get him involved but I am over it now.I have a whole list of things that I didn't state in this review but if I keep going I'd be here for hours. I am BEYOND upset with this company. Having to heat water in pans to shower is INSANE ESPECIALLY when we have a new born coming in a month. This is unacceptable. Good luck to future clients.

debra frangipane

22:09 06 Apr 23

The fire in my home was the scariest moment of my life and when I met Bill the owner, he guided me and actually cared. Also, everyone of his employees was so caring in a time like this. Even though it was the scariest moment of my life, this service master really helped me in my time of need, I would highly recommend them you will not be disappointed.they did a wonderful job and was so quick with the clean up me and my husband are so thankful for all who helped with our home !! Some before and after pics of my home

Mahadeo Bhagwatprasad

01:37 13 Jan 23

Service Master Restore did an excellent job in getting the water from the area outside of the boiler and in doing drying out ofthe walls to prevent mold.Scott, Joe, and Mike did an excellent operation in removing all the walls and flooring tiles that were affected.I have no hesitation in giving them 5 -stars for the work they did.Their operation was smooth and efficient and I would .recommend them for any areas they service

Christina Bennett

15:48 05 Jan 23

I had the unfortunate experience of coming home to my house flooded from a broken pipe. From initial phone call to technicians they were very professional and understanding. The project manager I had was Johnny and his head technician Mike. All of the guys were very thorough and took the time to explain everything.... and answer all of my questions no matter how silly they were. They did a great job and we'll definitely be recommending them.

Mary Papp

00:22 10 Nov 22

Our Florida home received significant damage as the result of hurricane Ian. Two large areas of soffit were torn off by high winds, resulting in large ceiling areas and walls inside to collapse This service master branch within three days removed all water soaked materials, provided remediation services and communicated with the insurance company and my wife and I ( the homeowners ) with details. All personal clothing and fragile glassware were boxed up safely as well. I would highly recommend using them if needed in a similar catastrophic situation.

Dennis Murray

13:17 15 Oct 22

ServiceMaster assigned Bill P. to assess our water damage after Ian went through Port Charlotte. Our roof vent had blown off and let in a good amount of water.He was very responsive to get out to the house and visit with our tenants. He reported that our house did well compared to others he was seeing and that his Moisture Meter confirmed lack of residual moisture. There is some dry-wall repair that will be needed and he suggested best way forward.We were impressed with his insights and recommendations that avoided excess expenses. We have already referred ServiceMaster to some friends/neighbors in the Port Charlotte, FL area.

Rob Szymanski

15:19 07 Oct 22

Bertha, Scott, and the entire ServiceMaster team were truly a pleasure to deal with. They were respectful, compassionate, thorough, attentive, responsive, and just wonderful to deal with throughout our entire project. They helped us through a difficult situation, and we couldn't have asked for better results.

francine giardelli

12:12 16 May 22

The company arrived quickly after fire, went thru all the steps, did a professional job. Cleaning up, packing the house, removing everything, then all repairs, painting, carpet install, new flooring, an entire new kitchen plan & install. It's a very stressful time & situation they tried their best to make it easy. SCOTT, PJ, BERTHA & JOHN were amazing as well as the other staff. Thank you for my beautiful home!

Cynthia Brennan

11:46 12 Nov 21

This company is great! Nick and crew were polite, hard working professionals. He took the time to update me on the progress throughout the job. When they were finished the property was spotless. Thank you for quickly responding and a thorough job.

Joseph Sheirer

15:28 04 Oct 21

ServiceMaster was great to work with in a troubling time. The owner, Bill, was at my house within days of my initial call to assess the damage, price the project, and provide me with various options of what services they could provide. The entire team was responsive to my follow-up calls and were great once on-site to do the work. The team, led by Mike, worked throughout the day to finish the job in its entirety. They were efficient, paid attention to details, and thoroughly cleaned after the demo. The entire team was very professional, easy to communicate with, and consistently delivered on their promises. I would highly recommend them to others dealing with damage to their home or office.

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Water Damage Restoration in NJ & NY

Name: ServiceMaster by Complete
Price range: $

ServiceMaster by Complete provides flood repair, flood clean up, and water damage restoration services in the surrounding areas on Staten Island and New Jersey. ServiceMaster by Complete understands that experiencing water or flood damage to your home or business can be traumatic and challenging, be assured that choosing ServiceMaster by Complete to restore your home or business is the “Best call to make in the worst situation”. Whether you experience broken pipes, hot water heater issues, a washer hose break, or a sprinkler system is faulty, ServiceMaster by Complete is available to serve you day or night to address your needs. Our trained and certified professionals immediately respond to assess the damage and develop a comprehensive drying plan for your home or business. Our goal is to limit the amount of water damage by quickly extracting water, removing unsalvageable building materials and contents, installing high performance dehumidification equipment and following through with documented results to return your structure to a healthy pre-loss condition. We communicate with both the property owner and their insurance company throughout the entire water clean-up and mitigation process, to prevent any surprises and ensure your total satisfaction. Our technicians receive extensive training and have state of the art equipment and technology to locate the water’s source, extract water from your property and thoroughly dry every corner, eliminating moisture to prevent the development of a mold infestation. The experts at ServiceMaster by Complete can quickly and efficiently clean and restore your property from top to bottom.

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Service Areas for Water Damage Restoration

ServiceMaster by Complete is committed to providing the best Water Damage, Fire Damage, Mold Removal, and Disaster Restoration Service for Brooklyn, Staten Island, Essex County, Bergen County, Middlesex County, and Somerset County. Click on any of the articles to the right to see tips, tricks, and information regarding these services in your area.

13Sep 23